FAQ

Delivery

Q: What is the delivery charge?

A: Enjoy Free Delivery for orders placed above $40. For orders placed below $40, a $4 delivery free will be charged.

Orders

Q: When will I receive my order?

A: Orders are delivered within 5 working days. Please allow ample time for orders to arrive.

Q: What are the delivery timings?

A: The delivery time frame is from 9am to 5:30pm, Mondays to Fridays and there will be no delivery on Saturday, Sunday and Public Holidays. However, special delivery request may be arranged for orders above $150. Please contact Ascenshoppe team to schedule.

Account

Q: What are the modes of payment?

A: We offer Cash On Delivery and Paypal options.

CONTACT US

At Ascenshoppe, we love to hear from you.
Ascenshoppe is dedicated to providing the best service to our customers. if you have any enquirers, we are happy to assist. You may call or email us.

Call or Email Us

Speak with a customer service representative:
Tel: +65 6364 0904

Send us your enquiry at:
Email: info@ascenshoppe.com.sg

Operating days: Mondays to Fridays (excluding Public Holidays)
Operating Hours: 9am to 6pm

Corporate Headquarters

Ascen Resources (S) Pte Ltd
11 Woodlands Close
#03-16
Singapore 737853

Send us an email